Improving Asset Reliability and Data Management through Shifting to a Customer- Centric Focus.

Improving Asset Reliability and Data Management through Shifting to a Customer- Centric Focus.

In this presentation from Public Sector Asset Management 2017, Greg Ryan, Manager at Water Services Association of Australia discusses:

  • How to efficiently communicate information and data with board executives to depict current trends with asset reliability against customer demands to gain support for operations.
  • Creating a capital prioritisation strategy to demonstrate careful data-driven decisions on resource allocation to align with organisational and customer service goals.
  • Evaluating your key performance indicators on assets and people to ensure you meet service and reliability expectations.

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